Physiotherapy and Treatment
What type of injuries do you treat?
Can physiotherapy help me?
What may my treatment involve?
How will I know if my treatment is working?
You can ask your physiotherapist what you should expect from treatment and when to expect results. Some of the indicators you can use to evaluate your progress are: ability to return to work, sports or other activities; how much you can lift or carry; how long you can do an activity; how far you can run, walk, or bike; increase in motion or strength; intensity of pain; how long you are pain free; or improved overall quality of life.
What should I wear to my appointment?
Please feel free to wear comfortable loose fitting clothing. If you are presenting with an upper back or shoulder problem, it is a good idea for women to wear/bring a tank top. If you are coming for a lower extremity injury it is a good idea to wear/bring shorts.
What should I bring to my appointment?
Please bring any test reports or other medical documentation that is relevant to your condition to your appointment. You should bring your extended health benefit card as we may be able to bill your insurer directly for your visit.
If your condition is related to a work injury please ensure we have your claim number, we are able to provide treatment through WSIB once we have confirmation of an approved claim.
Treatment for motor vehicle collisions requires a treatment plan to be submitted to your insurance company. We require your claim number, plan number, insurance company information, claim adjuster’s contact information, and extended health benefits information.
If you feel that your condition is related to footwear, please bring the footwear with you. Photographs of equipment or workstations, or videos of your running or exercise technique can be helpful.
How long is a typical treatment session?
How long will it take me to recover?
Should I use ice or heat on my injury?
Do you have registered physiotherapists?
Booking, Payment and Insurance
Is Physiotherapy covered by OHIP?
Do I need a referral from my doctor?
Does insurance cover physiotherapy?
Do you treat WSIB and MVA patients?
I have been referred to another physiotherapy clinic by my doctor. Can I come to your clinic instead?
Do I need to have imaging done before my appointment?
What is the cancellation policy of the clinic?
Are your clinics accessible?
Do you provide virtual appointments using online video?
New Hamburg: 519-662-4676
Grand Bend: 519-238-6827